My Donkey Republic bike has been stolen, what should I do?

  • Stolen during reservation
  • Bicycle bell stolen

If you ensure that the Donkey shared bicycle is always locked when not in use and you use the supplied chain as extra security at night, we hope that this will not happen.

If the Donkey shared bike is stolen, please contact Donkey Republic as soon as possible. Donkey Republic will search for the bike for 30 days. If it is not found, Donkey Republic will replace the shared bike. A fee of €180 will be charged for replacing the shared bike if no insurance was taken out during the booking.